Our pillows have been manufactured to the highest quality standards in the bedding industry. Hall Innovations warrants its Latex pillows against any loss of resiliency or shape for a period of two (2) years and warrants its Memory Foam Pillows for one (1) year. Any evidence of product abuse, steam or dry cleaning of the foam, tampering, cutting or reshaping, or neglect of any kind other than typical home sleeping usage will void the warranty. (See further details by clicking Warranty/Guarantee at the subheader of each page on website). Since we have had between 90% and 95% customer satisfaction rate, we are very confident that you will be extremely pleased with your purchase and that you will simply want to tell others about your improved life through better sleep with PILLO1.